Colour or Black Ink Not Printing
Check print settings and inkjet print quality.
Review colour settings
Check whether the job is set to colour, grayscale, or black only.
Check paper and ink
Use paper appropriate for the job and review the printer’s ink status.
Print a quality report
Use the diagnostic report specified for your model to identify missing colours or streaks.
Follow model-specific maintenance
Use the approved cleaning or alignment process. Avoid repeated cleaning cycles beyond the manufacturer’s guidance.
Official guidance
HP: black or colour ink not printing ↗These links open the manufacturer's or operating-system provider's website. Follow guidance for your exact model; menu names and procedures vary.
Related topics
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